Category Archives: markEDing

Anne Orfila
You Only Need One Space After a Period. Period.

Are you guilty of double-spacing after a period? Or a question mark? Or an exclamation point?

Congratulations! This means that you were a conscientious student in school (ahem, over 25 years ago) – typing class specifically – and your typing teacher would be proud. Today, no teacher would probably sing your praises doing this because the practice of inserting two spaces after a period (or other punctuation mark) is no longer necessary or the norm.

One space after a period does not mean you are lazy, but it does make you look old-school! 

Dropping the extra space after the period is not due to a time-saving effort or because people today are lazy. There was a legit reason behind the practice, so before you enter modern times, let’s take a little walk back in history to learn why double spaces existed.

Typewritten documents actually needed the extra space. 

The typewriter has a monospaced font. This means that each letter, number, or punctuation mark is allotted the same amount of space before and after the character (i.e. the skinny letter “i” has just as much breadth of room as the chubby letter “m”). In short, sentences from a typewriter look long and the act of using two spaces after a sentence gives the reader an easy-to-see break between sentences.

Computers, and word processors, are much smarter creatures.

The characters used in computer fonts are spaced proportionally. Therefore, words look more “joined together” and the space in between is more defined. And individual sentences are easier on the eyes to tell apart. Thus, the extra space is not needed.

There are still a few fonts available that have monospacing, such as Courier and Lucida Console. Here is an example which illustrates the difference between a monospaced font (Courier) and a proportional font (Arial).

Web Marketing Therapy One Space After a Period

Not entirely convinced to drop the extra space? Read this:

If you continue to use that pesky extra space, you are aging yourself!

Whether you are writing website copy, a business proposal, a resume or CV, a blog post, or your profile on a dating app, using that double space will mark you as middle-aged. Let’s put it this way, I was the last class in high school to learn to type on an actual IBM typewriter (that was waaaay back in 1989) where the double spacing was drilled into my typing repertoire. The class after me and beyond used computers (and no double spaces). So anyone who uses the double space is someone who learned on a typewriter ages ago! If you are trying to maintain a certain “arbitrary” age in this youth-oriented world, that double space will “out” you faster than it takes for your Botox to set in!

The bottomline: One space after a period is a simple way to update your writing and maintain your youthful reputation. 😉 

Lorrie Thomas
The Secret to Being a Successful Digital Marketer

Do you know what the secret is to being a successful digital marketer? 

If I asked this question to a room full of professionals, most of them would guess that it’s being knowledgeable in the technical parts of marketing: knowing SEO, SEM, how to buy ads, knowing the best times to post on social media, how to build and manage a website, graphic skills for photos, and much more along those lines.

All of those are great answers and true. Having a handle on any of those skills is going to give your marketing career a big boost. That’s no secret.

But that is not the key to success. When I spoke with Matt Krumrie, Director of Content Management for Power Network for his article on marketing career success, I told him that the the number 1 skill needed to succeed throughout your marketing career is not tech-related, it is the ability to communicate clearly.Web Marketing Therapy: The Secret to Being a Successful Digital Marketer

Whether you are a college grad seeking to launch a successful marketing career or a professional who has decided to launch your own business and has suddenly found that marketing is now part of the job, being an artful communicator is just as important as knowing the technical stuff.

“The world we live in is phone/text heavy, but this ‘quick and dirty’ method of communication will only leave the marketing grad dirty career-wise. Whether it is an email to your boss, selling something, writing copy for a social media post or an ad, the ability to communicate in a compelling way (and online, that means pithy, powerful text) is critical.

Strong communication skills are needed at every level of online and offline marketing, from writing ad copy to emailing a boss or reaching out to a new client. I loved being interviewed to talk about the skills college grads need to succeed in Matt’s article titled Marketing Careers: Combination of Technical and Soft Skills Key to Success.

How do you sharpen your communication skills? Practice makes perfect. There are so many ways to practice your communication skills in everyday life – strike up a conversation with the clerk at the store, email your child’s teacher, write a thank you note to your neighbor. Sharpen your writing communication skills by writing more, listening more, and reading a lot. Take the time each day to read any book, magazine, newspaper, or online news story that catches your eye. The best part is that once your communication skills are sharp, they will rarely dull, instead they will only become even better with use.

Happy Marketing!

Lorrie Thomas
Marketing Is About Relationships, Not Sales

Marketing is not just a means to make sales. Marketing creates and cultivates and relationships.

There is a big difference between a transaction and a relationship. A one time sale has to be replaced with another one to keep a business alive. You have to start the process over and over again to get one result. A relationship can grow and refer you to other relationships. Marketing that matters will get you the results you want.

The next time you wonder if it’s worth your time to blog, post to social media, send a personal thank you card or go the extra mile to offer great customer service, remember that all of this is part of the marketing puzzle.

While the world of web marketing is highly techy, remember that being high on personal touch will set you apart from the competition.


Lorrie Thomas
Content Marketing That Multitasks – The How-To Hire Article

One of my favorite content marketing pieces that I advise my service-based business clients to create (or create for them) is the “how to hire” article. No matter what industry you are in, there are things that you know potential clients should ask when interviewing service providers, but may not know to. These questions and the answers can help a lead see you as the right choice faster and spare them from hiring the wrong company. The How-To Hire Article multitasks in three main ways.

Visibility. The title of a “how to hire” article usually has your profession name in it and sometimes your geographic location, helping to pull in searches. Title examples:

  • How to Hire The Right CPA
  • Hiring an Austin CPA for Your Business
  • Questions to Ask Before Hiring a Stylist
  • Ask These Three Questions Before Hiring a Wardrobe Stylist
  • What to Ask Before Hiring An Atlanta Web Marketing Company

Little easy titles, simple post to write, big online marketing asset. These questions kick off your article and when used in in the meta title and the url and the body of the text, the content might be picked up by a potential client searching for your services too. We call this “pull marketing” since the content pulls a prospective client in versus having to “push” ads to help generate visibility.

This content marketing piece can also be something you post to social media from time. We are big on reposting great content! Recycling is great for the planet and it’s awesome for your content marketing too!

Credibility. A client of ours has been creating content for a third-party industry publication that is very well known in his niche. He emailed us saying he had a huge potential client lead and that client was interviewing other people before they made a decision, a smart thing for a consumer to do. When he sent the after-meeting follow email, he included a line in the follow up email along the lines of:

As you interview other ________s, my recent article on titled How To Hire A __________ will serve as a great reference. It includes what to look for, questions to ask and more.

Any service professional can be an expert…you become the authority a client wants to hire by owning your awesomeness…owning your awesome is accelerated when you author content. In the word authority is the word author!

When my team and I are supporting Web Marketing Therapy and Wild Web Women clients, our work includes online PR, pitching our clients to journalists who are looking for expert advice to fill an article they are working on. My clients who do active content marketing make the cut 90% more than a non-content creating client does. Why? Simple. We can either pitch the writer referencing content that is already on the website (how’s that for multitasking marketing?) or if the client gives expert advice, we can turn that advice into content (yay, way to repurpose effort) and lastly, we can say ________ writes extensively on the topic of ______ as you can see on her website and blog (include link) which shows the client can talk the talk, but also walks the walk.

Sellability. When you actually SHOW what you KNOW it can help reinforce someone’s decision to hire you. Anyone can say they are the best choice, but when you actually document what you know, it reinforces this knowledge to the potential customer and to yourself.  

I coined the term MarkEDing® with my clients to help convey an ethical, effective and an easier approach to marketing. In a short 7 minute talk, I explained the concept of MarkEDing, how it works in today’s influence economy and how it can give everyone regardless of income, size or experience the power to have a place in business. (It’s worth a watch, fun and funny but will make a mark on your marketing brain!)

The wonderful, wild web world has taken the elitism out of marketing and allows service and product providers to market in a way that could never have been done before. MarkEDing is not about touting your products and services, it is about educating your current and prospective customer.

Take the time to write that “How to Hire” article. It will be a therapeutic exercise to reinforce your distinction, selling power, knowledge and will multitask for your marketing for years and years!

The fabulous thing about content marketing online is that the effort builds and compounds over time…a good investment for your visibility, credibility and sellability!

Virtual marketing hugs!

Lorrie Thomas
The Sum of Business Success – Ops, Admin and Marketing

If you want to succeed in business, you have to respect that marketing is part of the success equation, not an optional additive. Respect the sum of business success:
Equation for Success

  1. Operations. Whether you sell a product or service, you have to deliver. Operations is the making, delivering, etc of what you sell.
  2. Administration. Ah, the unsexy but necessary part of a business. It is critical to collect money honey, pay vendors, employees, insurance, etc.
  3. Marketing. Connecting, conversing, educating, getting attention, addressing client concerns, sharing news, etc.

It’s funny because I rarely hear a client say “Oh, I just am not feeling inspired to pay my bills.” or “I’m just not good at delivering the ___ I sold.” But you hear excuses about why marketing isn’t happening ALL THE TIME! If you look at your business holistically (meaning all parts are connected) you will be leaps ahead of your competition. Marketing is part of the business equation, not an option. I’ve blogged before about how Marketing Does Not Have An On/Off Switch. There is a misconception that marketing is more of a “nice to have” versus a “need to have”. But that isn’t true! Marketing MUST be a constant in your business if you want to succeed.

Here are some key points to remember when integrating marketing into your business:

Marketing is not advertising
The true meaning of marketing is maximizing exchanges (connections, communications, relationships). Marketing includes building awareness, communicating, connecting, serving and selling. Marketing includes everything from the way you write your emails to how you communicate with customers, to how you manage your personal brand. Marketing is essential in forming bonds with clients (current, past and prospective). Stop thinking of marketing as a chore and start seeing marketing as a healthy way to brand, build and boost business!

Marketing is a constant
You don’t take breaks from breathing do you? Well, don’t cut off the air supply to your business by pausing marketing! Regular updating on your blog, website, social media accounts and newsletter shows that your business is playing to win. Beyond that, marketing principles should be implemented throughout your daily routine such as how you communicate with clients and build your business.

Marketing requires effort
If you have marketing help with an in-house marketing team or use a third-party vendor, you have to collaborate with them! They can’t read your mind so reach out and find out what ways you can boost your marketing efforts. Better communication will lead to solid and healthy marketing that reflects your brand.

Stop Stressing!
Sometimes getting over your marketing fears is as simple as rethinking how you approach marketing. When I ask clients “what do you want to help your target audience understand?” the answers flow. Once the message is clear, then how to get the word out is easy. Sometimes it means going back to the website and making changes, sometimes it means adding pages, sometimes it means buying ads.


Stop treating marketing like a toy. It is a critical tool that you need to succeed!

Here’s to happy, healthy marketing!
Virtual marketing hugs,
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Lorrie Thomas
Want More Marketing Results? Be More Helpful!

Marketing is both an art and a science. But without HEART, time, effort and money spent won’t ever get you the results you seek.


One of my marketing man crushes, Simon Sinek says in his TED talk, “People don’t buy what you do, they buy WHY you do it.”

Most marketing talks about what a company does, even how a company does it. Sinek helps so many companies break down why they do what they do…when the why is communicated better, marketing breakthroughs begin.

Marketing is not about selling your products and services….it’s about helping others. The true meaning of marketing is maximizing exchanges. If you are not clear on your purpose (your “why?”) then your marketing and sales are in desperate need of an intervention.

marketing_rx1Marketing Rx Time!

Ask yourself these TWO SIMPLE questions:

1) What are my customer’s problems?
2) What can I help them solve?

Marketing needs to address root issues. When this is clear, your communications (ads, website, social media, emails) can really get to the heart of what you are about and help you connect better (and sell better!)

Look, everybody feels stressed about marketing at times. Sometimes the more we read, the guiltier we feel…not blogging enough, updating our website, checking our data, managing our social media…

I’m not here to stress you out….my WHY is to help de-stress passionate professionals and help them get on the right path.

Breathe…this is just marketing…

wmt_heart copy1Remember that marketing success does not come from quantity, it comes from quality efforts.

When you are aligned with your target customer and understand how you can help them, your ads, social media posts, blog posts, emails….everything becomes clear. Put the pieces of your marketing puzzle together from a place of heart.

Learn, give, grow and love…make your marketing matter…be helpful!

Virtual Marketing Hugs,

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